Glass is fragile! We will use the best carriers to get our work to you, and choose insurance for packages over a certain value.
We package the glassware carefully so that it arrives to you unharmed. In the event of a return, we expect you’ll do the same.
Occasionally there are flaws in recycled glass that lead to breakage we can’t predict. Open and inspect each piece and bring it to our attention if there is anything to replace within 24 hours of delivery.
Please contact Remark Glass for international shipping rates, additional rates will apply. Remark Glass is not responsible for customs fees.